Frequently Asked Questions
Find answers to common questions about UK casino operators and our review process
We carefully evaluate UK-licensed casino operators based on several key factors including licensing, game selection, bonus offers, payment methods, customer support, and overall user experience. Only operators with valid UK Gambling Commission licenses are included in our reviews.
Yes, all casino operators featured on our site hold valid licenses from the UK Gambling Commission. We regularly verify licensing status and ensure compliance with UK gambling regulations before featuring any operator.
Yes, ukgamingguide.com operates as an affiliate website and may receive commissions when users sign up or make deposits through our links. However, this does not influence our reviews or ratings, which are based on objective criteria and factual information. All content complies with Google Ads policies. Play responsibly. Gambling involves risk and may cause harm. Users must be 18+.
Each casino operator offers different welcome bonuses and promotions. Terms and conditions, including wagering requirements, minimum deposits, and eligibility criteria, vary by operator. Always read the full terms before claiming any bonus offer.
Most UK-licensed casinos accept a variety of payment methods including debit cards, credit cards, e-wallets (PayPal, Skrill, Neteller), bank transfers, and sometimes cryptocurrency. Availability may vary by operator.
Look for a valid UK Gambling Commission license, strong security measures (SSL encryption), positive user reviews, reliable customer support, and responsible gambling tools. All casinos featured on our site meet these criteria.
UK-licensed casinos are primarily designed for UK residents. If you're outside the UK, you'll need to check the operator's terms and conditions, as availability may be restricted based on your location and local gambling laws.
First, contact the casino's customer support directly. If the issue isn't resolved, you can file a complaint with the UK Gambling Commission or use alternative dispute resolution services provided by the operator.